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Network Uptime – Press Release



PANGAEA Internet’s Extreme Reliability Results in Extreme Customer Satisfaction


TRYON, NC / December 12, 2013 – PANGAEA Internet (PANGAEA), the leading commercial provider of high-speed fiber optic internet service for Polk and Rutherford Counties, has undertaken significant network modernization efforts in recent years. Those efforts have led to a tremendous improvement in network performance and customer satisfaction, resulting in a fiber optic network with 99.995% uptime in 2013.

Keys to Extreme Network Reliability

  • Two bandwidth providers
  • Diverse fiber routes to Charlotte
  • Back up equipment and generators
  • Local support on call 24×7


99.995% uptime = less than 27 minutes of downtime per year!



With unbeatable speed and virtually flawless performance, their customers have made it clear that PANGAEA provides tremendous value. In a recent customer satisfaction survey, 95% of responding PANGAEA customers rated their performance and value as Excellent or Above Average.


In the same survey, 100% of respondents said they would be very or extremely likely to recommend PANGAEA to others and 100% rated PANGAEA’s responsiveness as Excellent or Above Average.


“We have worked diligently to make PANGAEA Internet the fastest and most reliable provider of high-speed internet service in Polk and Rutherford Counties,” said Stu Davidson, Operations Director of PANGAEA Internet. “Our 99.995% uptime rating proves that our approach works. As a non-profit company, we are able to commit our resources to improving our network infrastructure, allowing us to provide excellent service and exceptional value to our customers and our community.”

PANGAEA Internet (pan-GEE-ah) is a non-profit provider of high-speed fiber optic internet service. Our network currently serves customers at over 140 locations across Polk and Rutherford Counties, including public school districts, city and county governments, health care facilities, and local businesses. Visit us online at, or contact Executive Director Ron Walters at 828-859-3072.
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PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782