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PANGAEA Internet’s “What’s Happening” (Dec 2013)

December 19, 2013
In This Issue

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Merry Christmas
Happy New Year
From all of us at
PANGAEA Internet

Testimonial Winner
Our third quarter testimonial winner was
Cynthia Milligan of
To the Point Healthcare.  Read Cynthia’s testimonial on the Testimonial Page of our new website.

Testimonial Program
If you haven’t already submitted a customer testimonial, please take a couple of minutes and tell us how PANGAEA Internet has impacted your organization. Every quarter, all customers who have submitted testimonials will be entered into a drawing to receive a $200 invoice credit! Click this link to submit a testimonial.

Customer Referral Program
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Board Officers
Jim Edwards (President)
Joe Crowder (Secretary)
Harry Grymes (Treasurer)
Board Directors
Chris Braund
Jeff Byrd
Keven McCammon
Rhonda Owens
Marche Pittman
Russ Pitts
Ron Walters, Executive Director
Stu Davidson, Operations Director
Carolyn Whitehead, Office Administrator
Contract Support
Jody Gill, CPA, Accounting & Reporting
Sean O’Connell, Network Technician

2013 Community Impact Report
It has been an outstanding year for PANGAEA Internet.  We have grown 700% since 2006 and our network uptime is 99.995%!  Other notable milestones include:
  • The celebration of our 10th Anniversary and moving to a new office
  • Completing a mapping project of our entire fiber optic network
  • Releasing a new website and Facebook site
  • Launching a grant program and scholarship program
  • Receiving excellent testimonials and ratings from our Customer Satisfaction Survey

Grant Award Recipient:
Chop Shop Auto Parts
PANGAEA Internet has awarded its second grant to Chop Shop Auto Parts in Forest City.  The grant funds assisted with installation costs for PANGAEA’s “Speed of Light” fiber optic internet service.  We welcome Chop Shop to our growing list of satisfied customers.
Read more about this new program and submit an application on the Grant Application page of our new website.

Business After Hours
PANGAEA Internet hosted the Carolina Foothills Chamber of Commerce Business After Hours in November.  The event was a success and we wish to thank those who were able to attend and also Janet Sciacca, Executive Director of the Carolina Foothills Chamber of Commerce in Tryon.
Click here to view our Facebook album, where you may preview several photographs from the event.
While visiting PANGAEA’s Facebook Page, please “Like” us!

Scholarship Program
The PANGAEA Internet Board of Directors in partnership with Isothermal Community College in Spindale, has recently launched a scholarship program. PANGAEA relies on local technical support and understands the need to train the local workforce to meet the fast changing requirements of the internet age. This scholarship is consistent with PANGAEA’s nonprofit mission to deliver affordable and reliable connectivity services for our region that will accelerate economic development and improve quality of life while expanding access into underserved areas.
To learn more about this program, contact Isothermal Community College.

Network “Insurance” business-deal-illustration.jpg
PANGAEA has signed a Managed Services Agreement with Katalyst Network Group in Hickory, NC.  Katalyst will provide 24x7x365 monitoring and support of PANGAEA’s network equipment.
We are excited to have Katalyst engineers available to assist in the rare case of a PANGAEA network problem.
75 S. Trade Street, Suite C
Post Office Box 340
Tryon,  NC  28782
(828) 859-3072
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PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782