Customer Feedback

PANGAEA was the only available option that could meet the bandwidth and data usage of my business. Extremely pleased the crew could extend their network down the street to my location.
Robert Hosking, Lyberry LLC, Forest City, NC

It has been an absolute pleasure to be able to use the network PANGAEA Internet provides! My customers have no problem accessing the internet while waiting for their services to be completed. This is wonderful because many times different cell providers don’t have good service in this section of Rutherford County. Thanks again!
Amy Eitel, Amy’s Hair Design, Forest City, NC

We’ve enjoyed PANGAEA Internet service at our business office (Allrail, Inc.) for many years and at our church for a few (Midway Baptist). I can’t say enough good about the rock solid connection we have at both locations. We experience very consistent speeds, it’s always on, and they provide the highest quality technical service I’ve seen anywhere. On several occasions they’ve went above and beyond to advise us on internal networking setups that were not even part of the service PANGAEA provides. I’m very thankful for this valuable internet service option.

David Swain, Allrail, Inc. & Midway Baptist Church, Rutherfordton, NC

We Love PANGAEA! At Express Motors our internet was slow and would stop completely at least once a week. We love the experience we have had with PANGAEA. Fast and reliable internet for over a year. Thank You.

Tahnia Early, Express Motors, Forest City, NC

You just won’t find a better Internet Service Provider, period. We were so pleased to run across PANGAEA when establishing our business, Allrail, Inc. in Polk County over 10 years ago. The other ISP offerings were insufficient and impersonal, not the case with PANGAEA. Their entire team is friendly, knowledgeable and dedicated to providing the very best in service to us, the customer. We’ve received extensive assistance and network troubleshooting advice on many occasions, even though the issues we experienced had nothing to do with the service provided by PANGAEA. Our service with them is simply, always ON. We highly recommend PANGAEA Internet for your business connectivity needs.

David Swain, Allrail, Inc., Rutherfordton, NC

I love PANGAEA! Now my guests can work from my rental house in Lake Lure and stay connected. I now stream TV and movies, a big monthly savings with much better results. I have also changed from a land line phone to an internet phone for about $30 a year!! It all works great! I couldn’t be happier.

Patricia Gergen, Lake Lure, NC

We are extremely excited to be connected to PANGAEA Internet. This summer Barry and I made the decision to make a substantial investment in our office’s IT structure in order to offer the very best cutting edge services, security and privacy protection to our clients. Upgrading to the dependability and affordability of the PANGAEA fiber optic connections was necessary for the security of our project. Ken Griffin and James Green from PANGAEA made the transition seamless. Our partnership with the PANGAEA team is essential to delivering the quality services our clients deserve and expect.

Jo Brown, The Brown Companies, LLC

PANGAEA came thru when others couldn’t. We needed enough bandwidth in a remote area for one of our outlying customers. This supported the bandwidth we required for VOIP and Video in a cost effective solution.

Jason Reynolds, Pay-Tel Communications, Inc., Columbus, NC

Never a problem with my internet service. We have had nothing but success and reliability from this provider!!  They come highly recommended.

Rhonda Jones, Carolina Cabinetry and Flooring, Spindale, NC

We love our partnership with PANGAEA and now the Dutch Broad Restaurant at Cliffside can offer free Wi-Fi to our customers and local students.

Jason Drum, Cliffside Restoration Company, LLC, Mooresboro, NC

PANGAEA has been excellent. No down time, reliable service, no price increases, and no “nickel and diming”. Would recommend to any business. They hold to their word and seem genuinely interested in just providing reliable fast internet rather than finding ways to introduce new fees.

Samuel Staton, Staton CPA, P.C., Rutherfordton, NC

We’ve had PANGAEA Internet service at our business office (Allrail Inc) for many years and at our church for a few (Midway Baptist). I can’t say enough about the rock solid connection we have at both locations. We experience very consistent speeds, it’s always on, and they provide the highest quality technical service I’ve seen anywhere. On several occasions they’ve gone above and beyond to advise us on internal networking setups that were not even part of the service PANGAEA provides. I’m very thankful for this valuable internet service option.

David Swain, All Rail, Rutherfordton, NC / Midway Baptist Church, Columbus, NC

PANGAEA has revolutionized business internet access in Polk County. Without their service, I would be unable to do my job and live in this community – I’d have to choose. With PANGAEA, I get the best of the Foothills and reliable, business-grade internet.

Justin Wallace, Sustainable Impact, LLC

I appreciate PANGAEA saving me valuable time which in turn saves my company money. With the last carrier, I called monthly about my bill. I have never had to call once about my bill with PANGAEA. If I call the office with a question, I get an answer quickly. No one tries to sell me anything. What I really love is the consistency of their speed. Best decision I ever made was to switch.

Pat Buede, Workforce Benefits Company

I just wanted to say thanks and we LOVE PANGAEA! It’s the easiest swap we’ve ever made, and it’s lightning fast. It takes at least one stress out of our work day.
Dr. Gretchen Kelly, Foothills Animal Clinic, Forest City, NC

It’s a rock solid service with near zero downtime. I’ve been with them 8 years now and have had zero interruptions to service. Highly recommend to any business wanting a professional connection.
Tom Roberson, City Computer, Forest City, NC

We have been using PANGAEA at our office since 2011 and consider it an important tool. The speed & reliability rival any other options. Thanks for being in our community.
Kathy Toomey, New View Realty, Tryon, NC

The switch over from AT&T to PANGAEA was quite simple. Their workers made the transition of service seamless. I was most impressed that we had no down time and have had no problems with the service. The internet speed is wonderful!!
Faye Hassell, United Way of Rutherford County, Inc., Spindale, NC

At the Chamber, we frequently get positive comments on our fast internet speed when we host meetings and seminars. It is a great service to offer visitors to our facility. Because of PANGAEA Internet, we on the edge of the newest technology for our area at the Chamber of Commerce. This is a “must” in attracting new members, and helping the Chamber continue to be a viable organization that benefits businesses in the community.
Janet Sciacca, Carolina Foothills Chamber of Commerce, Tryon, NC

PANGAEA works great. Definitely the best service in Rutherford County. Down time just doesn’t happen.
Chuck Haynes, Carolina Insurance, Forest City, NC

PANGAEA continues to grow and provide increasing bandwidth to its customers to allow us to keep up with the growing need for bandwidth. They are providing the quality of service that no one else in the community is able to provide and that is becoming increasingly necessary for a business to remain competitive.
Dana Conner, Conner Computer Consultants, Rutherfordton, NC

The customer service is excellent. The few times I have had to call Stu is right there when we need him! I would recommend PANGAEA to everyone!
Kelly McGowen, Gaming Tickets, Inc., Columbus, NC

PANGAEA provides Skyrunner, Inc. with backbone services in 2 counties. You have always been easy to work with, fast to respond to problems, and committed to giving us the quality and quantity of bandwidth we need to provide Internet service to over 400 wireless customers. Your presence in these under-served counties has made a huge difference to these mostly rural users. Thank you!
Art Mandler, Skyrunner, Asheville, NC

We have been using PANGAEA internet service for about 2 years and we have not had an outage once. The speed downloads and uploads are much better than we had with our previous high speed internet carrier. We appreciate the service and reliability that has come from PANGAEA internet and look forward to many more years of service from them.
Gary Christian, Jeweltex Fabrics, Forest City, NC

As a small business competing in a Global economy, we have found PANGAEA to be a true asset for our company. The ability to communicate with our trading partners at the speed of light has truly enhanced our competiveness and efficiencies. We believe PANGAEA to be an asset to small businesses in our county.
Bryan King, President, Lakeside Mills, Inc., Rutherfordton, NC

I have a different experience than most with PANGAEA as the Director of the Mill Spring Ag Center. Being able to offer fiber optic internet to potential tenants has swayed the decision for several businesses interested in renting here. And as always, Stu has been a great resource and a great partner for the Ag Center.
Patrick McLendon, Mill Spring Ag Center, Mill Spring, NC

We have had good success with PANGAEA. The internet rarely goes down and the speed is great compared to our previous vendor.
Dwayne Hunt, Insurance Service Associates, Forest City, NC

Wow! Connecting to the fiber optic network has made so much difference. We tried cable and DSL and I really could not tell any difference between the two After connecting to PANGEA, our VOIP has performed flawlessly and the speed is amazing. I can send and receive files without any concern for having to wait. Even at peak times, I experience no difference in speeds. But probably the best thing is the cost savings! My communications costs have been reduced by over 50% and my staff can finally work remotely and be just as effective as they are being in one of our offices. Having this bandwidth is helping me to transform my business!
Brent Washburn, President, Washburn Realty, Inc., Rutherfordton, NC

The value for the service and speed is very good. I also appreciate the simple billing. I can’t imagine why any business would continue to use AT&T when PANGAEA is available. Thank you!! Carole McKay, Southeby’s International Realty, Lake Lure, NC

Switching to PANGAEA for our internet service when our office relocated was the best decision we could have made! Compared to our previous provider, PANGAEA has given us faster speed, lower monthly costs & reliability. Thank you PANGAEA!!!
Tracie Washington, Coldwell Banker-Matheny Real Estate, Rutherfordton, NC

Using PANGAEA internet service has been a reliable, fast way for this company to accomplish its main goal of excellent customer service. Internet service is excellent and first rate!
Donna Torres, Allrail, Inc., Rutherfordton, NC

PANGAEA works well for us. It provides the access that is stable and viable for our business. The speed is comparable to other High speed sources.
Jenesis Software, Forest City, NC

After years of trying competing services with unsatisfactory results, I connected with PANGAEA in 2008 and have since been continually impressed with the stability of the network, and the quality of support I’ve received. In my business the ability to upload HD video content quickly is imperative; PANGAEA is extremely fast and very reliable.
Kyle Sisk, Divine Communications, Forest City, NC