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PANGAEA Internet Earns National Recognition from Broadband Communities

TRYON, NC / April 28, 2015 – PANGAEA Internet (PANGAEA), the leading commercial provider of high-speed fiber optic internet service for Polk and Rutherford Counties, North Carolina, has received the Cornerstone Award from Broadband Communities magazine. The award was presented to PANGAEA Executive Director Ron Walters at the Broadband Communities Summit, held April 14-16 in Austin, TX.

Each year, Broadband Communities assembles a committee of industry leaders, analysts, and writers to honor a select number of recipients for outstanding accomplishments in the area of delivering telecommunications for the benefit of the end user. The 2015 presentation marks PANGAEA’s second Cornerstone Award, having also received the award in 2004.

According to the judging committee, “We can think of no better illustration of the value of a fiber network than the story of this non-profit serving Polk and Rutherford Counties that began on such a small scale and now connects middle mile and last mile customers at some 150 locations, including businesses, healthcare facilities, government offices and all the public schools.”

Additional comments from the judges acknowledged2015 AWARD Photo for Publication

PANGAEA’s impact on:

Education – “PANGAEA brings a wealth of resources to

students and teachers, helping students compete with

cohorts in much richer school districts.”

Healthcare – “Facilities served by the PANGAEA

network experience greater productivity, speedier access

to information and more effective use of professionals.”

Government – “The local and county governments that are customers of PANGAEA are equipped to communicate with other government entities instantaneously, and to pool resources and reduce costs while improving services.” Judges also noted the impact of PANGAEA Internet on regional economic development, citing PANGAEA’s involvement with the construction of the Facebook data center, the Ameridial call center, and other efforts to support economic growth in Polk and Rutherford counties.

“On behalf of our board of directors, staff and supporters, we are very pleased to be a 2015 Cornerstone Award recipient,” said Walters. “This award acknowledges and reinforces our efforts to support our community and improve the overall quality of life for local residents.”

RonWalters-JanePatterson_4175 (Medium)

Ron Walters receives the 2015 Cornerstone Award from Jane Patterson, President, The View Forward – Go Forward. Photo credit: Rachel Ellner for Broadband Communities magazine.

What’s Happening at PANGAEA Internet (March 2015)


 

Grant Program

PANGAEA Internet’s grant program is available to assist potential customers with installation costs for our “Speed of Light” fiber optic internet service.

Read more about this program and submit an application on the Grant Application page of our website.

 

 


Testimonial Winner

Congratulations to our first quarter winner of a
$200 Invoice Credit
Wanangwa Dever, Polk County Public Library (Columbus)

Read Wanangwa’s testimonial on the Testimonial Page of our website.   If you haven’t already submitted a customer testimonial, please take a few minutes and give us your feedback.  Just click this link and provide a few sentences regarding how PANGAEA Internet has impacted your organization.  The drawing is conducted quarterly.

 


 

Welcome to our New Customers

Gilkey Lumber Company (Rutherfordton)
Washburn Law, PLLC (Columbus)
Carolina Computer Solutions (Columbus)
Pisgah Legal Services (Spindale)
Green River Acres, LLC (Lake Lure)
Huckleberry’s Restaurant (Tryon)

 


 

 

Click above to read the “Fast Friends” story featuring Facebook and Isothermal Community College. “Mutually realizing the need for workers with unique and technical skills, Facebook and Isothermal forged a partnership.” PANGAEA Internet currently provides scholarship funds to eligible Isothermal students attending the College Data Center Institute and Network Technologies programs.

 


 

        Meet the Board

“I am very proud of our organization and what itMarche Pittman-website has done to improve connectivity and internet access in our region. We have effected innovative change in the way government, business, and education communicate. Our Board is comprised of technology professionals who know a great deal about the needs of our community, and it has been a pleasure to serve with them.” -Marche Pittman, Director

 

 


 

 

Ron Walters, our Executive Director, delivered an interesting presentation to the Tryon Rotary Club last week.  Learn more about PANGAEA Internet by visiting our website at https://pangaea.us/

 

 

 


 

Waiting for Spring

Fast Friends – Facebook and Isothermal Community College spark workforce development in North Carolina

by WALTER DALTON (President, Isothermal Community College, editor@conway.com)

When the ribbon was cut on the Facebook data center in Forest City, N.C., a new day was born. Rutherford County, which had “clothed the world,” had seen its textile mills closed and a way of life altered. Unemployment was rampant. Now, with Facebook’s new facility, the county is a place “where the world connects.” It is also a place where Facebook and Isothermal Community College have formed a strong partnership, which is fueled by mutual support and shared purpose.

Shortly after the groundbreaking in 2010, 700 construction workers took control of the site, previously the home of a large textile mill that had been razed. It is a safe bet that many of these workers had previously worked in the former mill or another like it in the county. A large portion of the workers — welders, pipe fitters, construction workers and others — had been trained at Isothermal Community College.

As the facility has come online and continued to expand, the collaboration between Isothermal and Facebook has grown and deepened through the years, encompassing several initiatives that draw on the community’s strengths.
FAST FRIEND-web-FBLike                                          Facebook has found a lot to like in Forest City, N.C.

Cultivating a 21st Century Workforce

Mutually realizing the need for workers with unique and technical skills to be available to work in the data center, Facebook and Isothermal forged a partnership. Isothermal, which has always been known for its workforce training, created its Data Center Institute with the help of Facebook.

Isothermal instructors worked closely with Facebook employees to develop a certification that prepares students to work in one of the area’s most exciting industries. This 12-day workshop focuses on the technical knowledge required of an entry-level data center employee. It is a hands-on experience in an active learning environment. Content is delivered in modular format focusing on technical concepts. This is followed by a two-day simulation and a certification exam.

To facilitate instruction, Facebook generously donated a rack of servers along with power equipment to the college to simulate actual data center operations. This was particularly important since the equipment, which is worth hundreds of thousands of dollars, could not be purchased on the open market — certainly not as a teaching aid for a community college. Quite simply, it gave Isothermal students the amazing opportunity to work closely with cutting-edge technology.

FAST FRIENDS Web-KevenWalter Dalton (l.), president of Isothermal Community College, and Keven McCammon, site manager of Facebook’s data center in Forest City, discuss the server rack that was donated to Isothermal’s Data Center Institute by Facebook.

Since it was first launched, the program has graduated 68 students, nearly all of whom are now working in information technology. This institute earned Isothermal Community College the League of Innovation Award in 2012.

The results of the Isothermal Data Center Institute are impressive. Almost half of the students started work as interns at Facebook. Many obtained full-time jobs with the company through its HR service. Jobs that are touted in national and international media as among the most coveted in technology now belong to the citizens of our area. Several of the DCI graduates went to work for other data centers in the region and have credited the credentials earned at Isothermal as giving them an edge in the hiring process. In fact, a manager from a neighboring major data center took the class just to learn best practices and strategies.

Keven McCammon, site manager for Facebook’s Forest City Data Center, said, “Recruiting and training the highly skilled workers we need is one of the most difficult parts of running a data center. Isothermal’s Data Center Institute is producing homegrown, high-caliber talent, right here in Rutherford County.”

 Building an Advanced Industrial Corridor

In 2014, Isothermal and Facebook worked with others to seek grant funding from the U.S. Department of Labor to create the Global Advanced Industrial Technology Consortium (GAITC), a regional consortium of two- and four-year colleges and universities in three states and globally recognized companies, working to enhance and improve advanced industrial technology training and research. It partners rural and urban areas, ignores political boundaries and embraces economic opportunities. It is intended to improve learning, stimulate innovation and save money through economies of scale.

Although not successful in the first attempt, the consortium will continue to seek funding from DOL and other sources. If that funding is received, an advanced industrial corridor will be created running from Spartanburg, S.C./Spindale, N.C. to Atlanta, Ga., with the aim of creating jobs through cutting-edge training and new product development and perfection. The GAITC partners include North Carolina State University, Spartanburg Community College, Chattahoochee Community College in Georgia, Tri-County Community College in North Carolina, and Western Carolina University, as well as other major companies.

Fostering Innovation in More Ways Than One

“Isothermal” literally means “equal temperature” — the name was given to the college because of Western North Carolina’s Thermal Belt. So it was logical for the college to have a weather station. Facebook made it happen, and with prestigious partners: NOAA (the National Oceanic and Atmospheric Association) and the State Climate Office at North Carolina State University.

The station, located on Isothermal’s main campus in Spindale, provides real-time data for use by the scientific community and the public. A Facebook grant of $15,000 covered the major cost of equipment and installation. Most importantly, the data will be available for instruction in Isothermal’s science classes and will also be available for specific study projects by public school students.

The station is a part of the NC ECONET (North Carolina Environment and Climate Observing Network), which collects data from sensors across the state into a comprehensive database for analytical purposes. “These are research-grade sensors that provide data used by growers emergency managers, and the National Weather Service to improve forecasts,” said Ryan Boyles, director of the State Climate Office. “These sensors and the data they collect support decision-making, but are also available to help train the Isothermal community.”

FAST FRIENDS web Ron teachingRon Walters, executive director of PANGAEA Internet, teaches a recent class at Isothermal Community College’s Data Center Institute.

Rutherford County Public Schools made it a priority to ensure that its students have access to technology, and provided each middle school and high school student with a free laptop computer. The problem was, however, that half of the students did not have Internet access at home.

 “I’m proud of what we’ve been able to accomplish together in the last three years, and know that our partnership has become a model for other data centers across the nation.” — Keven McCammon, site manager for Facebook’s Forest City Data Center

Enter Facebook.

Together with Rutherford County Schools, Isothermal Community College, PANGAEA Internet, and the Town of Forest City, Facebook is working to provide free Wi-Fi to targeted neighborhoods. In Phase I of the project (launched in July 2014), students in 75 to 100 homes were given free Wi-Fi access. In addition to benefiting the local public schools, it will also benefit many Isothermal students who have faced the same access dilemma.

STEM-Related Opportunities

At Isothermal, we hope to build a culture focused on STEM (Science, Technology, Engineering and Math), or, as Sam Houston of the Science and Math Technology Center in Raleigh would say, “Strategies That Engage the Mind.” Facebook has stepped up to the plate on both accounts by providing support (financial and otherwise) for Isothermal’s Science and Tech Expo, which is part of the North Carolina Science Festival. The expo brings all of the sixth-graders in a two-county area to the main campus of Isothermal for an entire day to experience nearly 50 interactive exhibits.

FAST FRIENDS web fb employee

Lisa Hamrick, a graduate of Isothermal Community College’s Data Center Institute, is now employed at Facebook’s data center, working for contractor Milestone Technologies.

     These are just a few of the initiatives that have grown out of the partnership between Facebook and Isothermal Community College. Facebook’s Keven McCammon said, “Isothermal Community College’s innovation and commitment to workforce and economic development were large factors in Facebook’s decision to locate its data center here. I’m proud of what we’ve been able to accomplish together in the last three years, and know that our partnership has become a model for other data centers across the nation.”

This year Isothermal celebrates its 50th Anniversary. It is 50 years of providing an affordable, accessible and excellent education, and workforce training to our citizens. In addition, we celebrate and appreciate our partnership with Facebook, a relatively new — but powerful and caring — corporate citizen. In only a short time, Facebook has had a significant impact on our local culture and our local economy. While it has a global presence, it is having a tremendous local impact.

The Isothermal/Facebook partnership already has paid great dividends, and will continue to grow and thrive through a shared vision for a better future. At Isothermal and in our area, it is safe to say that we “like” Facebook.

—————————————————————————————————————

Walter Dalton is the president of Isothermal

Community College and was the 33rd Lieutenant

Governor of North Carolina.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PANGAEA’s Response to Recent WiFi Signage Concerns

Letter to the Editor,  submitted by Ron Walters, Executive Director of PANGAEA Internet

Published in the Tryon Daily Bulletin, Wednesday, December 10, 2014

To the editor:

I am writing to correct the Wi-Fi story that appeared on the Tryon Daily Bulletin front page on Nov. 26, 2014.

At the May 20, 2014 Tryon Town Council meeting, PANGAEA presented a proposal to install signage indicating free Wi-Fi availability and to designate five parking spaces on McCown Street as Wi-Fi hot spot parking. The motion was approved unanimously “to allow PANGAEA to use five parking spaces on McCown Street designated as PANGAEA Wi-Fi Hot Spot and signage subject to Town approval” (May 20, 2014 meeting minutes).

A detailed Signage Plan and Zoning Permit Application showing locations, design, and dimensions was presented to the town. Modifications were requested and the application was re-submitted. The application was approved by the town manager on Sept. 16, 2014.

That being said, PANGAEA is a long time community partner and we will gladly work with the town to address any concerns about the Wi-Fi signage. We are very excited about the number of people using the Wi-Fi parking spaces and the Tryon free Wi-Fi system since the signs went up.

There are three purposes of the free Wi-Fi signs:  1) informational (indicating the availability of free Wi-Fi), 2) safety (indicating a safe place to park to access the internet), and 3) support (indicating to contact PANGAEA with comments or service issues).  The signs are not intended to be advertising for PANGAEA Internet.

As background, PANGAEA Internet is a 501(c)(3) nonprofit company that has raised and spent nearly $4 million building a high-speed fiber optic Internet system in Polk and Rutherford Counties.  Many community leaders are serving or have served on our board of directors.  Our mission is to enhance the quality of life and economic development of our area by providing extremely reliable and fast internet service for education, government, health care and commercial businesses.

Every Tryon downtown development strategic discussion that I’ve heard has included the need for increased internet access. In 2014, we started a project to utilize our fiber network to provide free Wi-Fi in downtown areas.  The goal was to provide free Wi-Fi access to visitors (bring people downtown and keep them here) as well as provide a safe place for people to park and access the internet for texting, maps, web searches etc.

Therefore, in early 2014 PANGAEA deployed 12 access points throughout the Tryon downtown area and we are providing free Wi-Fi.  In fact, the free Wi-Fi bandwidth was recently tripled to 3 MB download and 1 MB upload. As the project is part of our community based mission, PANGAEA paid for 100 percent of the signs and sign installation as well as the Wi-Fi equipment and bandwidth/transport.

We welcome comments or suggestions on how we can continue to utilize our network to improve Tryon.

PANGAEA expands community Wi-Fi access points, bandwidth

IMG_0075 cropped copy
Published 10:00pm Monday, November 17, 2014
By Claire Sachse
claire.sachse@tryondailybulletin.com

Internet access has become a little easier and more convenient for the business traveler, tourist or Polk County resident visiting Tryon. In October, PANGAEA Internet, a non-profit Internet service provider based in Tryon, launched free Wi-Fi access points throughout downtown Tryon, marked by newly-installed signs at parking spaces along McCown St., by Side Street Pizza and at Tryon Town Hall.

The free outside service offers three MB download speed and one MB upload speed, a tripling of bandwidth from what was previously available. Twelve antennae throughout Tryon provide the hotspots, or access points. Mobile devices, such as phones, tablets and personal computers with Wi-Fi capability can access the service.

“Part of our mission is to focus on improving Internet availability and enhancing the economic development potential of this area. Providing community Wi-Fi is our most recent project,” said Ron Walters, PANGAEA’s executive director.

Walters also noted that the company is also conducting a limited trial in Saluda with an antenna on the roof of the library that the public can use to access the Internet.

The company installed signs at parking spaces in Tryon, according to Walters, because this gives the business visitor or tourist a safe place to access maps or email within sight of the antenna.

“This is a real asset for visitors and tourists,” said Walters.

When visitors connect to the free service for the first time, a “splash page” will appear. If visitors wish to purchase higher speed service, they will be directed to use a credit card or PayPal to complete that transaction.

Now in its 11th year, PANGAEA Internet offers high-speed fiber optic Internet service to more than 140 locations in Polk and Rutherford Counties. Its customers include businesses, healthcare, education, and government agencies. PANGAEA also sells wholesale Internet to residential Internet service providers.

Walters said that the company hopes the community will provide feedback about their experiences with these access points.

What’s Happening at PANGAEA Internet (November 2014)


What’s Happening at PANGAEA Internet

In This Issue

Quick Links
Network Map 

Meet the Board

Rhonda Owens, Director

Rutherford County has done business with PANGAEA Internet for the past 7 years with great success. Currently all county government offices are connected to PANGAEA’s fiber. Rhonda has been with Rutherford County for 30 years and worked in the Finance Office and Information Technology. For the past 7 years she has served as IT Director. She is married, has two children, and lives in Forest City.

Customer Referral Program

PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Stay Connected

Board Officers

Jim Edwards, President

Joe Crowder, Secretary

Harry Grymes,Treasurer

Board Directors

Chris Braund

Jeff Byrd

Rhonda Owens

Marche Pttman

Russ Pitts

Staff

Ron Walters, Executive Director

Stu Davidson, Operations Director

Doug Dickerson, Network Operations Associate

Carolyn Whitehead, Office Administrator

Contract Support

Jody Gill, CPA Accounting & Reporting

Sean O’Connell, Network Technician

We Have a Winner!

Congratulations to
Scott Warren
IT Director at
CooperRiis Healing Community
 in Mill Spring, NC.
 
Scott is the Mini iPad winner of our Facebook Social Campaign that ended October 31, 2014.
We would like to extend a HUGE THANK YOU to all who participated this year!  Keep an eye on our Facebook page for future promotions!

Testimonial Winner!

Congratulations to our fourth quarter winner of a
$200 Invoice Credit
 
Billy King
 of High Tech House Call
in Tryon, NC.
Read Billy’s testimonial on the Testimonial Page of our website.
If you  haven’t already submitted a customer testimonial, please take a few minutes and give us your feedback.  Just click this link
and provide a few sentences regarding how PANGAEA Internet has impacted your          organization.  The drawing is conducted quarterly.

Welcome to our New Customers

B &W Fiberglass (Forest City – New Location)
Trelleborg (Rutherfordton)
Washburn Realty (Rutherfordton – New Location)
Wayne Wire Die Company (Columbus)
Drop In Food Stores (Forest City)
Major Lee’s, Inc. (Forest City)
Advent Internal Medicine (Tryon)

Tryon WiFi Signage

In 2014, PANGAEA Internet deployed twelve WiFi access points in downtown Tryon.  A WiFi parking area was recently designated on McCown Street to make WiFi more accessible and safer for residents and visitors.

 

PANGAEA WiFi is a free service which was launched as part of PANGAEA’s strong community focus and nonprofit mission. The free service bandwidth level was recently increased to 3 MBPS (megabits per second) download and 1 MBPS upload.   In addition, PANGAEA offers a paid WiFi service for more frequent and heavy users.   That service level is 10 MBPS download and 2 MBPS upload.

Did You Know?

Nothing seems to bother fiber optics. Because fiber optical cables carry light instead of electricity, they are not disturbed by changes in the temperature, rain, cold, or virtually any other environmental condition.

 

When it comes to bandwidth, fiber is king. A single fiber is capable of transmitting 250 million phone conversations every second. One mile of fiber weighs about 1/4th of a pound whereas copper cable with the same information-carrying capacity would weigh 33 tons.

 

Optical fiber phone lines cannot be bugged or tapped.

 

A fiber is thinner than a human hair.

75 S. Trade Street, Suite C
Post Office Box 340
Tryon, NC 28782
(828) 859-3072
Copyright © 20XX. All Rights Reserved.
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PANGAEA Internet’s “What’s Happening” (August 2014)

In This Issue

Quick Links

Meet the Board  
Harry Grymes, Director

“My involvement with PANGAEA began when e-Polk,Inc was formed in 2001. As a local community banker, I was able to provide a loan for equipment for this exciting new enterprise.

Since those earliest days, it has been extremely gratifying to witness and participate in the growth and success of PANGAEA as a business customer, and board member.

Our mission to deliver affordable, reliable connectivity to our region to enhance and improve economic development, quality of life and innovation for our region is as important today as it ever was.”

Customer Referral Program
 
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Board Officers
Jim Edwards (President)
Joe Crowder (Secretary)
Harry Grymes (Treasurer)
Board Directors
Chris Braund
Jeff Byrd
Rhonda Owens
Marche Pittman
Russ Pitts
Staff
Ron Walters, Executive Director
Stu Davidson, Operations Director
Carolyn Whitehead, Office Administrator
Contract Support
Jody Gill, CPA, Accounting & Reporting
Sean O’Connell, Network Technician 

 
Enter to Win a Valuable Prize
With just a
 few clicks, you can be entered to win an iPad Mini!
Click  HERE to enter the sweepstakes.
 
Contest ends October 31, 2014.

Testimonial Winner!
 
Congratulations to our third quarter winner of a $200 Invoice CreditRyan Rogalski of Sotheby’s International Realty.  Read Ryan’s testimonial on the Testimonial Page of our website.
 
If you haven’t already submitted a customer testimonial, please take a few minutes and give us your feedback.  Just click this link and provide a couple of sentences regarding how PANGAEA Internet has impacted your organization.  The drawing is conducted once each quarter.  

Welcome to our New Customers

 
Trial Program Provides Free WiFi to Local Students

The Town of Forest City, Rutherford County Schools, PANGAEA Internet, and Facebook Inc. have launched a pilot program to deliver free WiFi access to students who live in the Rutherford County School District. The first phase is aimed at 75-100 homes in the neighborhood surrounding the Rutherford Opportunity Center in Forest City.

 

“PANGAEA Internet’s nonprofit mission is focused on improving our community, and as Rutherford County’s premier fiber optic internet service provider, we understand the impact that wireless access can have on businesses and families alike,” said Ron Walters, executive director of PANGAEA Internet. “We are delighted to be a partner in this joint initiative to invest in our region’s students by extending access to their homes.”

See the full news report below: 

Click to Watch the News Report

 

Grant Funds at Work in the Polk County Industrial Park

Installation is underway to provide our high-speed fiber optic internet service to Wayne Wire Die Company located in the Polk County Industrial Park in Columbus. 

 

The grant from the Polk County Economic and Tourism Development Commission enables PANGAEA Internet to extend its “Speed of Light” fiber optic internet service throughout the industrial park.  The extension of service will also be available to Timken Company, Polk Vocational Services, and Waste Industries (formerly All Bright Sanitation).

 

PANGAEA Internet | staff@e-polk.org | https://pangaea.us
75 S. Trade Street, Suite C
Post Office Box 340
Tryon, NC 28782
(828) 859-3072
Forward this email

This email was sent to ronw@e-polk.org by carolyn@e-polk.org |
PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782

PANGAEA Internet’s “What’s Happening” (June 2014)

In This Issue

Quick Links

Meet the Board
Joseph Crowder, Secretary

I am honored to have served on PANGAEA’s Board of Directors for the past nine years and to have been a part of the company’s growth from an original run of 7 miles of fiber-optic cable to almost 200 miles today.  Most importantly, PANGAEA has stayed dedicated to its mission of improving the quality of life and stimulating economic development in Polk and Rutherford counties.   

Testimonial Program
 
If you have not already submitted a customer testimonial, please take a few minutes and tell us how PANGAEA Internet has impacted your organization.  Every quarter, all customers who have submitted testimonials will be entered into a drawing to receive a $200 invoice credit!  Click this link to submit a testimonial.

Customer Referral Program
 
PANGAEA Internet is available to all organizations that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Board Officers
Jim Edwards (President)
Joe Crowder (Secretary)
Harry Grymes (Treasurer)
Board Directors
Chris Braund
Jeff Byrd
Keven McCammon
Rhonda Owens
Marche Pittman
Russ Pitts
Staff
Ron Walters, Executive Director
Stu Davidson, Operations Director
Carolyn Whitehead, Office Administrator
Contract Support
Jody Gill, CPA, Accounting & Reporting
Sean O’Connell, Network Technician
Douglas Dickerson, Network Engineering Intern

Enter to Win a Valuable Prize
 
With just a few clicks, you can be entered to win an iPad Mini! 
 
Click HERE to enter the sweepstakes. Contest ends October 31, 2014.

Free OWLS Tickets Available
 
We have several premium seat tickets to the Forest City Owls baseball games.   If you would like to attend a free game, please email Carolyn by clicking here.  The tickets are good for the remainder of the season, with the exception of July 7.  

CUSTOMER APPRECIATION NIGHT
Thank you to all who joined us for our first annual Customer Appreciation Night at the ball game!  Click any of the photos below to view the full album.
   

PANGAEA INTERNET FUNDS SCHOLARSHIPS
PANGAEA Internet has provided $1,000 in scholarship funds for students attending the Isothermal Community College Data Center Institute. 
Ron Walters, Executive Director of PANGAEA Internet (center), was on campus on Wednesday, June 4, to speak to the most recent Isothermal Data Center Institute class.  The recipients of the scholarships (left to right) are Chris Sims, Thomas Crawford, Brandon Tipton, and Michelle Taylor.  (Not pictured:  Seth McCall, Allie Bostic, and Brendan McEnnerney)
For more information on the Data Center Institute, contact Rebecca Haney at 828-395-1305.

Introducing Doug Dickerson
 
  
PANGAEA Internet is happy to introduce our Network Engineering Summer Intern, Doug Dickerson.  Doug will soon graduate from Blue Ridge Community College with an associate degree in Computer Networking and Computer Programming. In the Networking program he studies Cisco products and design and Windows and Linux Administration. In Computer Programming he learns about Java, C++, C#, and databases. Doug has also taken classes in web site design and programming.

As an intern for PANGAEA, Doug works closely with Stu Davidson, Operations Director, to learn how to implement a high speed fiber network, make fiber connections, and configure the equipment used to make all that work.  He is also learning about the set up of the wireless service in the town of Tryon.  Doug says, “It has been a fantastic opportunity for me to be able to work with the people here at PANGAEA Internet.  Everyone there has helped me learn new things and given me the ability to compliment my course of study with actual hands on experience.”

PANGAEA Internet | staff@e-polk.org | https://pangaea.us
75 S. Trade Street, Suite C
Post Office Box 340
Tryon, NC 28782
(828) 859-3072
Forward this email

This email was sent to ronw@e-polk.org by carolyn@e-polk.org |
PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782

PANGAEA Internet “What’s Happening” (Feb 2014)

 

Stay Connected

Like Us on Facebook
Follow us on Linkedin
In This Issue

Quick Links

Meet the Board 
Jeff Byrd, Director

“I have enjoyed working on the e-Polk Inc. (dba PANGAEA Internet) board since its inception, since it was just an exploratory committee seeking ways to improve life in our community through connectivity. To see a professionally run company today, with 200 miles of fiber optic cable in two counties, is a great satisfaction. I am proud of PANGAEA and excited about the economic development and public service PANGAEA will continue to bring to our foothills communities in the years to come.”

Customer Referral Program
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Board Officers
Jim Edwards (President)
Joe Crowder (Secretary)
Harry Grymes (Treasurer)
Board Directors
Chris Braund
Jeff Byrd
Keven McCammon
Rhonda Owens
Marche Pittman
Russ Pitts
Staff
Ron Walters, Executive Director
Stu Davidson, Operations Director
Carolyn Whitehead, Office Administrator
Contract Support
Jody Gill, CPA, Accounting & Reporting
Sean O’Connell, Network Technician

Testimonial Winner!

 

Our first quarter testimonial winner of a $200 Invoice Credit was
Kally Dotson of White Oak of Rutherfordton.  Read Kally’s testimonial
 on the Testimonial Page of our website.

If you haven’t already submitted a customer testimonial, please take a few minutes and tell us how PANGAEA Internet has impacted your organization.  Every quarter, all customers who have submitted testimonials will be entered into a drawing to receive a $200 invoice credit!  Click this link to submit a testimonial.

Polk County Business & Community Expo
Thanks to the Carolina Foothills Chamber of Commerce for hosting the first annual Business & Community Expo in Polk County, NC.  The Expo was well attended by area residents and other local business owners.

And the Survey Says . . .  “Happy Customers”

 

We would like to thank our customers who took part in PANGAEA Internet’s 2013 Customer Satisfaction Survey. The results of the survey show customers are very pleased with the performance, value, and service which PANGAEA Internet provides, and are experiencing even greater satisfaction with our service than they were in 2012. Among the survey highlights:

  • 95% of survey respondents rated PANGAEA Internet’s performance and value as excellent or above average, a 4% increase from last year.
  • 100% of respondents consider our timely response & problem-solving to be excellent or above average, a 3% increase from last year.
  • 100% of respondents would recommend our service to others, up 7% from last year.
  • 93% of respondents believe PANGAEA Internet has an excellent or above average impact on our community.

PANGAEA Grant Awards . . . 
  
PANGAEA Internet recently awarded grants to several new customers.  These grant funds assisted with installation costs for PANGAEA’s “Speed of Light” fiber optic internet service.
Read more about the grant program here.
PANGAEA INTERNET WELCOMES
Dr. Sandra McCormack
Hospice of Rutherford County
PANGAEA Internet | staff@e-polk.org | https://pangaea.us 75 S. Trade Street, Suite C
Post Office Box 340 Tryon,  NC  28782
(828) 859-3072
This email was sent to ronw@e-polk.org by carolyn@e-polk.org |
PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782

 

Customer Survey Testimonial Winner

Congratulations to Judd & Alison Daniel of Daniel Dry Goods in Tryon, NC.  

 

10th Anniversary Celebration – BAH November 12, 2013

This gallery contains 40 photos.

Thank you to all who attended last night’s event and to Janet Sciacca, Executive Director of the Carolina Foothills Chamber of Commerce.

 

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Celebrating our 10th Anniversary on November 12

You’re invited to attend

PANGAEA Internet’s
10th Anniversary Celebration
We would like to show our appreciation
to our loyal customers.
 
In celebration of our 10th Anniversary, we are hosting the November Business After Hours event for the Carolina Foothills Chamber of Commerce
  Please join us for light snacks,
spirits and door prizes. 

When
TUESDAY
NOVEMBER 12, 2013 From 5:30 pm to 7:00 pm

Where
New Office 3
 
75 S. Trade Street,
Suite C
Tryon, NC  28782 (828) 859-3072
 
* * * * * * * *
Please RSVP on or before Thursday, November 7.
* * * * * * * *
STAY CONNECTED
     Like us on Facebook    View our profile on LinkedIn
This email was sent to ronw@e-polk.org by carolyn@e-polk.org |
PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782

 

Introducing PANGAEA Internet’s New Website (Sept 2013)

In This Issue
PANGAEA’s New Website
New Grant Program
New Board Member
Testimonial Drawing
New Advertising Campaign

Quick Links

Coming Soon
Don’t miss our 10th Anniversary Celebration.  PANGAEA Internet will host the Carolina Foothills Chamber of Commerce’s “Business After Hours” on November 12 at 5:30pm.  Look for additional details in future news.

Testimonial Winner
Our third quarter testimonial winner was
Carole Finger of
Heritage Healthcare.  Read Carole’s testimonial on the Testimonial Page of our new website.

Customer Referral Program
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link to fill out the form.

Board Officers
Jim Edwards (President)
Joe Crowder (Secretary)
Harry Grymes (Treasurer)
Board Directors
Chris Braund
Jeff Byrd
Keven McCammon
Rhonda Owens
Marche Pittman
Russ Pitts
Staff
Ron Walters, Executive Director
Stu Davidson, Operations Director
Carolyn Whitehead, Office Administrator
Contract Support
Jody Gill, CPA, Accounting & Reporting
Sean O’Connell, Network Technician

PANGAEA Internet Announces New Website
We are excited to announce the release of our brand new website.  Take a few minutes to explore the new site here, www.pangaea.us.  We welcome your feedback.
 
New on the PANGAEA website:
  • Home page where you can
  • Read about PANGAEA Internet’s history, community impact and other company information on the Company Page
  • See the News pages for our newsletters, photos and new customers.

New Grant Program
 
PANGAEA Internet has launched a new grant program to assist potential customers with installation costs for PANGAEA’s “Speed of Light” fiber optic internet service.
Read more about this new program and submit an application on the Grant Application page of our new website.

PANGAEA’s New Board Member
   
The Board of Directors and Staff at PANGAEA Internet welcome new board member, Chris Braund.  Chris is currently Lake Lure’s Town Manager.
Read more about our board members on the Directors, Management & Staff page of our new website.

Testimonial Drawing – $200 Invoice Credit
 
When our customer’s submit a testimonial, they have a chance to win an invoice credit.  PANGAEA recently increased    the credit from $100 to $200.
If you haven’t already submitted a customer testimonial, please take a couple of minutes and give us your feedback.  Just click this link and provide a couple of sentences regarding how PANGAEA Internet has impacted your organization.  The drawing is conducted once each quarter.

New Advertising CampaignBusiness Card Ad 2013
Thanks to our loyal customers, we recently created an advertising campaign to promote our service in Polk and Rutherford counties.  Be on the look-out for our new ads.
PANGAEA Internet | staff@e-polk.org | https://pangaea.us 75 S. Trade Street, Suite C
Post Office Box 340 Tryon,  NC  28782
(828) 859-3072
This email was sent to ronw@e-polk.org by carolyn@e-polk.org |
PANGAEA Internet | Post Office Box 340 | Tryon | NC | 28782

 

May 2013 News from PANGAEA

In This Issue

New Customers

New Office

10th Anniversary

Community Impact

Broadband Communities

Network Mapping

Rutherford Business Expo

 __________________ 
Quick Links
   _______________  

Did You Know?
The capacity of a fiber is measured in the number of bits sent per second. Megabit (a million bits) defined the capacity of early fiber-optic cables. Next came gigabit (a billion), and now comes terabit (a trillion). The latest transatlantic cable is rated at 2.4 terabits. In one second, that cable can transmit a hundred hours of digital video or 30 million phone calls across the Atlantic.

________________

PANGAEA’S QUARTERLY TESTIMONIAL PROGRAM

 
If you haven’t already submitted a customer testimonial, please take a couple of minutes and give us your feedback.  Just click this link and provide a couple of sentences regarding how PANGAEA Internet has impacted your organization.  Every quarter, all customers who have submitted testimonials will be entered into a drawing to receive a $100 invoice credit!
Our second quarter winner! Bryan King, President Lakeside Mills, Inc.________________

Customer Referral Program
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice $200!!!  Click this link  to fill out the form.

________________

Board Officers

Jim Edwards (President) Joe Crowder (Secretary)

Harry Grymes (Treasurer)

Board Directors

Kate Barkschat

Chris Braund

Jeff Byrd

Keven McCammon

Rhonda Owens

Marche Pittman

Russ Pitts

Staff

Ron Walters, Executive Director

Stu Davidson, Operations Director

Carolyn Whitehead, Office Administrator

Contract Support

Jody Gill, Accounting & Reporting

Sean O’Connell, Network Technician

   
New CustomersPANGAEA Internet is pleased to welcome our newest customers.  These businesses are now experiencing the speed and reliability of our “speed of light” fiber optic internet service:

    • Coldwell Banker, Rutherfordton
    • Brasfield &Gorrie, Columbus
    • Forest Edwards Insurance, Forest City
    • Charles Watkins Auto, Forest City
    • WNC Edutech, Columbus

 

New Office – Ribbon Cuttingribbon cutting

 

We’ve moved!  Earlier in May, PANGAEA Internet relocated to a location that provides our staff with much needed office and meeting space.  Now that the dust has settled, we invite you to attend our ribbon cutting ceremony and take a tour of our new offices.

 

The ribbon cutting ceremony will New Office 3be held on Tuesday, June 4, at 12 noon. Light refreshments will be available, along with a sampling of our super-fast fiber optic internet service.

 

You’ll find our new office at 75 S. Trade Street in Tryon.

 

 

 

10th Anniversary Celebration!

 

Coming soon  . . . don’t miss our 10th Anniversary Celebration.  PANGAEA Internet will host the Carolina Foothills Chamber of Commerce’s “Business After Hours” this November .  We’ll have more details in an upcoming newsletter.

PANGAEA’s Community Impact

 

Our super-fast fiber optic internet service allows local businesses to compete on a worldwide scale. Here’s what Bryan King of Lakeside Mills has to say:

As a small business competing in a Global economy, we have found PANGAEA to be a true asset for our company. The ability to communicate with our trading partners at the speed of light has truly enhanced our competitiveness and efficiencies. We believe PANGAEA to be an asset to small businesses in our county.

 

Bryan King, President

Lakeside Mills, Inc.

 

Broadband Communities 2013 Broadband Communities (f.k.a., Broadband Properties) is the largest broadband industry association in the United States. In 2004, they awarded PANGAEA Internet their “Community Fiber Network of the Year Award.” Pretty amazing considering PANGAEA was only a year old and had less than seven miles of fiber between Tryon and Columbus, NC.Today, we are closing in on our 10th anniversary, we have 180 miles of fiber in Polk and Rutherford counties, and we serve nearly 100 customers. Our Executive Director, Ron Walters, spoke at the 2013 Broadband Communities conference in Dallas to provide an update on the impact we have had in our community.

See his presentation at BBC 2013 Presentation.

Network Mapping Underway!PANGAEA Internet is now using CrescentLink mapping software from Palmetto Engineering and Consulting of Fort Mill, SC. This advanced software will allow PANGAEA to map our entire fiber optic network.The new map will incorporate all Stu Mapping - May 2013applicable data elements such as the number of fiber strands, splice point locations, pole attachment locations, and fiber assignments and distances. Operations Director Stu Davidson (at right) takes a breather from the task of converting data for use with the new software, which will be completed this summer.

Rutherford Business Showcase

 

Sean O’Connell, Network Technician, demonstrates our fiber splicing equipment.
The Superior Business Internet Service in Polk and Rutherford Counties of Western North Carolina. Serving Tryon, Columbus, Mill Spring, Saluda, Lake Lure, Rutherfordton, Spindale, Forest City, Ellenboro, Bostic and Cliffside.

February 2013 News from PANGAEA

Logo

 In This Issue

-Community Impact

-New Employee

-What Customers Are Saying

 __________________ 
Quick Links
________________  

Did You Know?

Fiber Optics Use Light

 There is no electrical current being passed through fiber optic cabling, only light. Because of this, there is no heat and no heat means no burning and no fire hazards.  During normal use, fiber optics are the safest option for data transmission.
________________

PANGAEA’S QUARTERLY TESTIMONIAL PROGRAM

 
If you haven’t already submitted a customer testimonial, please take a couple of minutes and give us your feedback.  Just click this link and provide a couple of sentences regarding how PANGAEA Internet has impacted your organization.  Every quarter, all customers who have submitted testimonials will be entered into a drawing to receive a $100 invoice credit!
Janet Sciacca, Exec Dir, Foothills CofC
Our first quarter winner!Janet Sciacca, Executive Director, Carolina Foothills Chamber of Commerce 

 

________________

Customer Referral Program
PANGAEA Internet is available to all commercial customers that are near our fiber route.  (See our Network Map.)  If a referral from a current PANGAEA customer results in a signed service agreement, we will credit your PANGAEA invoice  $200!!!  Click this link to fill out the form to submit your referral.
 
 
________________

Board Officers

Jim Edwards (President) Joe Crowder (Secretary)

Harry Grymes (Treasurer)

Board Directors

Kate Barkschat

Jeff Byrd

Keven McCammon

Rhonda Owens

Marche Pittman

Russ Pitts

Staff

Ron Walters, Executive Director

Stu Davidson, Operations Director

Carolyn Whitehead, Office Administrator

   PANGAEA’s Community Impact  
In PANGAEA Internet’s recently completed Customer Survey, over 90 percent of the respondents rated PANGAEA Internet’s performance and value, as compared to other competitive options, at above average or excellent. One of our satisfied clients is St. Luke’s Hospital in Columbus, a 25-bed critical access care center with a 10-bed psychiatric care unit, which is staffed by approximately 320 employees.

 

 

David Pearson serves as the hospital’s Information Technology Director. “We have a good partnership with PANGAEA,” Pearson says. “I like to think of them as a community partner that helps us provide quality patient care, which in the end, is our reason for being here.

 

“No matter how big or small my situation is that I need a solution for, they always work with me and St Lukes Signfind a way to help us,” he says. “We have a number of local facilities which need to connect with us. Some are just up the street, while others are across town. PANGAEA always works with us to establish a point-to-point fiber-optic connection between their offices and the hospital.”

 

Making these connections allows clinical data to be transmitted quickly between locations. Before PANGAEA, that process was problematic. “For example, physicians need to be able to view X-rays, MRI’s, and other images as they are produced by the Radiology department,” Pearson says. “When I first arrived at St. Luke’s, we had slow virtual private network connections. Whenever we had a storm or any sort of power disruption, they would go down, which required us to go out and reset them to get them working again. With PANGAEA’s fiber-optic connection, we don’t have to do that.”

 

The use of modern electronic medical records systems makes it possible for medical professionals to obtain patient data whenever they may need it, but a secure, fast connection is needed for the systems to work properly. “Whether our clinicians are on campus at one of our fiber-connected buildings, at their offices, or even in their homes, they need access to medical records at any time,” Pearson says. “Whether a physician is employed by the hospital, or by an affiliated medical practice, PANGAEA provides a secure connection which allows them to access records quickly from wherever they may happen to be.  That’s a capability we didn’t have before we began working with PANGAEA.”

 

PANGAEA Internet has helped St. Luke’s through every step of upgrading their facilities to a modern, high-speed fiber-optic network. “They helped us set up our fiber network and connect five of our buildings through it,” according to Pearson. “Without their help, it would have been a much more difficult project. They had all of the contacts and vendor relationships necessary to complete the work, and they basically ran the project for me. They knew what needed to be done, and I didn’t have to manage the details. It was a load off my mind. They’re a great community partner. We’ve been extremely pleased with PANGAEA’s Internet service at our facility.”
To learn more about how PANGAEA Internet can help your business, call 828-859-3072.

 

PANGAEA’S New Employee

 

Thanks to our customers, PANGAEA Internet continues to grow. To help us manage our growth and continue providing you with the highest-quality internetCarolyn Feb 2013 Nwsltr service, Carolyn Whitehead has joined PANGAEA Internet as our Office Administrator.  She has extensive administrative experience, having managed the office of the Lake Region Lakes Management District in Winter Haven, FL for 23 years.

 

Carolyn and her husband, Richard, moved to the area last June in order to be closer to their daughter and grandson in Rutherfordton. They recently purchased a home in Landrum, and are delighted to be in the Carolinas. Carolyn feels that her experience working in a governmental setting will be very useful in PANGAEA Internet’s non-profit environment, particularly when it comes to meeting the needs of public-sector clients.

 

“I’ll be providing administrative support to our staff and communicating with our customers and I’ll be the first point of contact for anyone who calls our office,” Carolyn says. Among her day-to-day duties will be updating and improving company documentation processes, managing accounts receivable, completing the annual customer satisfaction survey, developing reporting tools to track quality of service, and coordinating external communications, such as the website, Facebook page, and newsletters.

 

Carolyn particularly enjoys the professionalism of the PANGAEA Internet team. “I’m looking forward to being able to help grow our company,” she says.

 

 

What Customers Are Saying
“Polk County Schools has been using PANGAEA as an integral part of our network for almost 10 years.  PANGAEA gives us fast, reliable connections between our schools and our administrative office.  Last month, we lost internet access because of damage to the state’s data network.  Unfortunately the disruption happened on a day when we had almost 150 students scheduled to do state mandated End of Course testing.  Without internet access, we could not administer the test.  PANGAEA came to our rescue with a backup connection to the internet that allowed us to function while the state’s network was being repaired.  Although PANGAEA has always provided us with high quality service at a reasonable price, on this day their service could best be described as Priceless!”-Dave Scherping, Technology Director, Polk County Schools
The Superior Business Internet Service in Polk and Rutherford Counties of Western North Carolina. Serving Tryon, Columbus, Mill Spring, Saluda, Lake Lure, Rutherfordton, Spindale, Forest City, Ellenboro, Bostic and Cliffside.
                                        

 

PANGAEA Internet Stimulating Economic Development in NC Foothills

August 29, 2011 – Tryon, NC
Contacts: PANGAEA Internet: Ron Walters (828-859-3072 or 828-395-1155)

PANGAEA Internet Stimulating Economic Development in NC Foothills
Contact: Ron Walters – 828-859-3072

TRYON, NC / August 29, 2011 – Businesses, schools, health care facilities, non-profits and local governments throughout Polk and Rutherford Counties are taking advantage of the “speed of light” internet service offered by PANGAEA Internet to power their organizations to new heights.

As a non-profit service provider, PANGAEA Internet can focus on community needs, rather than the desires of shareholders. Economic development continues to be one of the most critical community needs, and by extending high-speed fiber optic internet service into the area, PANGAEA Internet is energizing the local economy.

A prime example of these efforts is the Mill Spring Agricultural Development Center (MSAC). Formerly an abandoned school building, the MSAC was launched in early 2010 as a resource for education, community service, and agricultural & business development. Since then, sixteen businesses have opened offices at the MSAC. “The availability of PANGAEA fiber-optic internet service has been the main reason for quite a few people moving into the center,” according to Lynn Sprague, MSAC Director. “If we had not had this type of bandwidth available, we would probably not have several of our current tenants.”

Among those tenants is Turner HD Media, a multimedia services company. Turner HD Media works with high definition video and graphics, and collaborates with designers and artists all over the world using PANGAEA Internet’s fiber-optic service. “Files which used to take literally hours to transfer can now be done in just a few minutes,” says Lynn Turner. “The ability to access this type of internet speed has had an amazing impact on our business.”

In September, a public access computer center will open at the MSAC, providing free high-speed access during the center’s operating hours. Grant funding obtained by PANGAEA Internet will provide computers and software for the center. “It’s safe to say that the MSAC is making a significant impact in the Mill Spring community and beyond,” says Ron Walters, PANGAEA Internet Executive Director. “We’re pleased to be affiliated with this important economic development engine.”

PANGAEA Internet (pan-GEE-ah) is a non-profit provider of high-speed fiber optic internet service, currently serving more than 70 customers at over 100 locations across Polk and Rutherford Counties, including public school districts, city and county governments, health care facilities, and local businesses. Visit us online at www.pangaea.us, or contact Executive Director Ron Walters at 828-859-3072.